Case Studies

Our team reviewed the current suppliers for an Auto Dealership Group and others in the marketplace and began negotiating to achieve the best pricing, terms, incentives, product quality, customer service, and satisfaction guarantees. After several months of negotiating, results included:

• Invoice credits of over $12k from audits and negotiations
• New standards for garment repairs and replacements
• New communication system for all employees and program changes
• Monthly Supplier Satisfaction Meetings with Fixed Ops Director
• Monthly reporting for CFO with benchmarking report by location with all changes and variances highlighted
• Over 45% total savings, resulting in 5-year savings of over $300k

The Team’s utility audit team performed a full-service audit of all of the utility bills identifying several opportunities to improve their bottom line by over $500,000.

• Refunds $350,000 (multiple locations, multi state audit, billing errors)
• Electric Savings $150,000 (billing error, lower rates, rate optimization)
• Water Savings $11,000 (retrofit)

Our team reviewed the current and marketplace suppliers and began negotiating to achieve the best pricing, terms, incentives, product quality, customer service, and satisfaction guarantee guarantees.

• Account credits from audits & negotiations
• Added new quality guidelines & credit for rejected items program
• Monthly reporting for CFO with benchmarking report by supplier and departments with all changes and variances highlighted
• 38% total savings

Merchant Processing Audit:

• $700k Card Volume
• $10k Savings
• 34% Reduction in Fees

• Industry: Healthcare
• State: New Hampshire
• Reason: Experience Rating
• Recovery: $126,000

Chesapeake Spice, a Maryland-based food manufacturing company was paying too much for their waste/trash services. Today they are realizing thousands of dollars a month on their waste/trash invoices.

• Waste/Trash – $45,000 refund (inflated rates, contract management)
• Natural Gas – $20,000 refund (billing error), $13,000 in savings (market knowledge, rate review, pricing options)
• Electric savings $1,800 refund

Contractor started their business in 1995 using three Sprint cell phones. Costs were low and manageable and bills were easy to understand. But as their business grew, so did their need for mobile devices to the point where they now have about 50 phones and a bill over $6,000.

The Team conducted a full analysis of their spending, got their costs under control, and saved them over 35% on their monthly bill. They also provides ongoing support for new phone orders, repairs of existing devices, insurance claims and replacements, and monitoring their bills each month for potential savings.

• Industry: Manufacturing
• State: New York
• Reason: Class Code Reallocation
• Recovery: $40,000

• $1.75M Card Volume
• $19k Savings
• 31% Reduction in Fees

• The audit Team uncovered a $450,000 billing error as well as savings of 30% on our telecommunications expenses.
• Billing Error, refund $450,000 Electric
• Telecommunications Savings $250,000 annually
• Discovery of Billing Error, Refund Opportunity